Privacy Policy

Who We Are

Rodisa Américas Inc. is a manufacturer and distributor of stretch film products with over 15 years of experience in the industry. We operate from El Paso, Texas, serving companies across multiple industrial sectors through our website rodisainc.com.

We are the controller of the personal data you provide to us. We are committed to protecting your privacy in accordance with applicable laws in the United States, including:

• Texas Data Privacy and Security Act (TDPSA) — the primary applicable state law, in effect since July 1, 2024, governing how Texas-based businesses collect, use, and protect personal data
• California Consumer Privacy Act (CCPA) / CPRA — applicable when serving California residents
• Children's Online Privacy Protection Act (COPPA) — federal law protecting the privacy of children under 13
• CAN-SPAM Act — federal law governing commercial electronic communications
• Other applicable federal and state privacy regulations

Information We Collect

We collect information when you visit our site, request a quote, place an order, or contact us. The types of data include:

We do not collect sensitive data such as personal financial information, health data, or social security numbers through this site.

How We Use Your Information

We use the data collected exclusively for the following purposes:

• To process quotes, orders, and information requests about our stretch film products
• To manage the business relationship with customers and suppliers
• To send follow-up communications, invoices, and order updates
• To improve the performance and user experience of the website
• To comply with applicable legal and tax obligations
• To send marketing materials when the user has given explicit consent

We do not use your data for automated decision-making or commercial profiling without your knowledge.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze traffic. The categories of cookies we may use are:

• Essential: required for the correct functioning of the site. They cannot be disabled.
• Analytical: allow us to understand how users interact with the site (e.g. Google Analytics). These are anonymous.
• Functional: remember your language or region preferences.
• Marketing: only active if you explicitly accept them.

You can manage or reject non-essential cookies through your browser settings at any time without affecting access to the site.

Sharing Information with Third Parties

Rodisa Américas Inc. does not sell or rent your personal information to third parties. We may share data only in the following cases:

• Service providers: companies that support us in logistics, IT, or data analysis, under confidentiality agreements.
• Legal requirements: when necessary to comply with a court order, government regulation, or legal obligation.
• Protection of rights: to protect the rights, property, or safety of Rodisa, its employees, or customers.
• Corporate transactions: in the event of a merger, acquisition, or asset sale, with prior notice to those affected.

Data Security

We implement technical and organizational measures to protect your information against unauthorized access, loss, or accidental disclosure, including:

• SSL/TLS encryption on all website communications
• Restricted access to personal data limited to authorized personnel only
• Periodic security reviews and system updates
• Internal incident response procedures for security breaches

While we strive to protect your information, no system is 100% infallible. In the event of a security breach affecting your data, we will notify you in accordance with applicable law.

Your Rights & Appeals

Under the Texas Data Privacy and Security Act (TDPSA), the California Consumer Privacy Act (CCPA/CPRA), and other applicable laws, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you and how it is being used
• Rectification / Correction: correct inaccurate or incomplete personal data
• Erasure / Deletion: request deletion of your personal data, subject to legal retention obligations
• Objection / Opt-Out: object to the processing of your data for direct marketing, targeted advertising, or the sale of personal data
• Portability: receive a copy of your data in a structured, commonly used, machine-readable format
• Restriction: request that we limit the processing of your data in certain circumstances
• Withdrawal of consent: at any time, without affecting the lawfulness of prior processing
• Appeal: if we decline your request, you have the right to appeal our decision. We will respond to any appeal within 60 days and provide a written explanation of the reasons for our decision

To exercise any of these rights, contact us using the information provided in Section 10. In accordance with the TDPSA, we will respond to your request without undue delay, within 45 calendar days of receipt. If necessary, we may extend this period by an additional 45 days, in which case we will notify you of the extension and the reason for it within the initial 45-day window.

Minors

Rodisa Américas Inc.'s website is intended exclusively for companies and professionals in the industrial sector. We do not intentionally collect information from individuals under the age of 18. If we detect that we have received data from a minor, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The "last updated" date at the top of this document indicates when the most recent revision was made.

We recommend reviewing this page regularly. Continued use of the website after changes are published constitutes your acceptance of those changes. For significant changes, we will post a visible notice on the site.

Contact Us

For any questions, requests, or concerns about this Privacy Policy or the handling of your data, you may contact us through the following channels: